If ClimateMaster can write false information to the Attorney General then what do you think they do in their own marketing literature? If I had to do it over, I would discount ClimateMaster's claims, especially ones disparaging other geothermal systems, and then choose a less expensive, and hopefully more honest, product and manufacturer.

If I had to do it all over again, based upon what I now know (discussions with ClimateMaster Senior Vice President and General Council, reading much of the installation and other technical documentation, seeing the ClimateMaster in actual use, seeing in detail the construction of the ClimateMaster components and witnessing the installation), I would likely not use ClimateMaster and instead use Sunteq LTD, the owner Dan impressed me as a very knowledgeable installer and Sunteq LTD is just north of here. Another alternative, of course, is Water Furnace.

When Nittany Geothermal installed the system they rewired the circuit breaker box. Unfortunately, the electrician did not connect three circuits correctly. After six months of trying to figure it out, I think I finally fixed the last remnant of a botched electrical job. My dishwasher was tripping the breaker on every wash since the geothermal system went in. I finally discovered that the wire to the circuit breaker was dangling loose for that circuit. I tightened it down and now the dishwasher is no longer tripping the breaker.

Because of the situation with the ClimateMaster I sent a letter to the Federal Trade Commission (FTC) regarding, what I consider, deceptive business practices and a botched installation. The FTC is charged with protecting America's consumers. I have also sent a letter to the Pennsylvania Attorney Generals Office making use of the Unfair Trade Practices and Consumer Protection Law. Each such letter takes weeks to research and prepare, so it is quite an effort. ClimateMaster finally responded to the PA Attorney General but unfortunately ClimateMaster's letter had false information. Now, why would they include false information to the Attorney General of all people! Good Heavens, you would think that any letter to an Attorney General would be carefully researched for accuracy! Well, this is going to make it just a little more difficult. Sunteq LTD or Water Furnace are definitely looking very appealing to me.

If you have questions then please email Ed VanVliet at ed@vvi.com. I'll be happy to discuss the installation and product selection details.